Android app: com.funturegames.veloura
Free download and optional products
Veloura is free to download. Paid gold packs and Premium subscriptions are optional. Users may choose to watch rewarded ads; neither watching ads nor purchasing Premium is required for normal app use.
Earning gold from ads
Each completed rewarded ad verified by the server grants 1 gold. There is no daily reward limit; ads depend on availability and required permissions. Closing an ad early does not earn a reward. If verification is delayed, the gold may arrive later. Reward gold is usable only within Veloura, cannot be transferred to another user and cannot be exchanged for cash.
Gold packs
The amount of gold in each pack and the price available in your Play country are shown before purchase. Gold is used for episode access or specified in-app features and cannot be exchanged for cash. A balance is granted after Google Play verification and delivery to your account.
Premium, pricing and renewal
Premium's scope, period, current price and any offer terms are shown before purchase. Review the amount, currency and renewal information on the Google Play confirmation screen. When an offer applies, introductory and subsequent prices may differ.
An automatically renewing subscription renews at the periods and dates shown by Google Play unless cancelled. Available products and plans may vary by country. Availability of the app does not imply availability of every paid product.
If another Premium plan is purchased while a Premium subscription is unexpired (even if cancelled), on hold or paused, the new subscription is not applied to your account. The payment is not acknowledged, and Google Play refunds unacknowledged payments within 3 days.
Cancellation and account deletion
Manage your subscription in Google Play subscriptions. You can also stop renewal of an auto-renewing subscription with Cancel subscription on the Premium card of the profile screen; this applies to the Google Play subscription recorded for your account. Cancellation generally stops the next renewal; Google Play shows when current access ends. Uninstalling the app or deleting your Veloura account does not automatically cancel a subscription.
Restoration and delivery problems
If a valid subscription is missing, use the app's restoration option (Store → Restore) while signed in to the Google Play account used for payment and the associated Veloura account. Restoring a consumed gold pack does not grant the same gold twice. Purchases are bound to the Veloura account that started them; they are not delivered or automatically transferred to another Veloura account. If the app reports that a purchase was started with another account, sign in with that account and restore.
If you were charged but did not receive content or gold, contact funturegames@gmail.com before paying again. Include the product name, Google Play order reference and account identification. Do not send passwords or card details. Pending or declined transactions do not grant an entitlement before payment completes.
Refunds and mandatory rights
Use the Google Play refund process or contact support. Applicable consumer rights remain unaffected; this notice does not promise refunds in every case or exclude them in all cases. A refund or payment reversal may require reassessment of the related access or balance entitlement.