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Veloura — Purchases and subscriptions

Information about gold packs, Premium, renewal, cancellation, restoration and refunds.

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Android app: com.funturegames.veloura

Free download and optional products

Veloura is free to download. Paid gold packs and Premium subscriptions are optional. The ad-free experience applies to everyone and does not depend on buying Premium.

Gold packs

The amount of gold in each pack and the price available in your Play country are shown before purchase. Gold is used for episode access or specified in-app features and cannot be exchanged for cash. A balance is granted after Google Play verification and delivery to your account.

Premium, pricing and renewal

Premium's scope, period, current price and any offer terms are shown before purchase. Review the amount, currency and renewal information on the Google Play confirmation screen. When an offer applies, introductory and subsequent prices may differ.

An automatically renewing subscription renews at the periods and dates shown by Google Play unless cancelled. Available products and plans may vary by country. Availability of the app does not imply availability of every paid product.

Cancellation and account deletion

Manage your subscription in Google Play subscriptions. Cancellation generally stops the next renewal; Google Play shows when current access ends. Uninstalling the app or deleting your Veloura account does not automatically cancel a subscription.

Restoration and delivery problems

If a valid subscription is missing, use the app's restoration option while signed in to the Google Play account used for payment and the associated Veloura account. Restoring a consumed gold pack does not grant the same gold twice, and purchases do not automatically transfer to another Veloura account.

If you were charged but did not receive content or gold, contact funturegames@gmail.com before paying again. Include the product name, Google Play order reference and account identification. Do not send passwords or card details. Pending or declined transactions do not grant an entitlement before payment completes.

Refunds and mandatory rights

Use the Google Play refund process or contact support. Applicable consumer rights remain unaffected; this notice does not promise refunds in every case or exclude them in all cases. A refund or payment reversal may require reassessment of the related access or balance entitlement.

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